Frequently Asked Questions

• Many of the guitar repairs can be quoted over the phone but there are specific repairs that we would need to see in order to give you a price. (Crack or broken headstock repair and paint repairs) would need to be brought into the shop for a price.

I'll answer a question with a question. When was the last time you had a setup (tune up) on your guitar? This is something that should be done once or twice a year depending on how much you play.

• Bernie does all the repairs in the shop, and with 38 years of experience in building guitars for many of the major guitar companies you can be sure the work will be done right.

• All repairs vary in the amount of time it takes but typical repairs such as setups and electronic repairs or installations usually only take one to two days. An accurate lead-time will be given to you when the guitar is brought in or picked up.

 BY APPOINTMENT ONLY: 831-293-3208

Monday             CLOSED
Tuesday         9am -6pm
Wednesday   9am -6pm
Thursday       9am -6pm
Friday             9am -6pm
Saturday        9am -1pm
Sunday               CLOSED

 Depending on the guitar, it's specifications and woods availability the time can vary, our current lead-time is 6 months and can be up to a year.

 Depending on the Guitar Design, it's Pickup, Hardware, Wood Specifications, and Availability, the time can vary, our current lead-time is 6 months and can be up to a year.

Delivery Costs are as follows:

• $60.00 (For Pick-up) from Carmel Valley, Carmel, Carmel by the Sea, Monterey
• $35.00 (For Delivery To) Carmel Valley, Carmel, Carmel by the Sea, Monterey
• $75.00 (For Pick-up) from to Pacific Grove, Pebble Beach
• $50.00 (For Delivery To) Pacific Grove, Pebble Beach
• $0.00 SCHEDULED IN SHOP APPOINTMENTS  

PICK-UP SERVICE INCLUDES PREPAID: 

1. Pickup in Selected Areas Listed
2. Guitar Assessment
3. Recommendations
4. Cost Estimate and Lead-time
5. Discounts Do Not Apply to Delivery and Pickup Services!

DELIVERY SERVICE INCLUDES: 

1. Delivery and Final Consultation
2. All Costs for Repairs, Guitars, Restorations Etc. To be Paid Prior To Delivery!

We Do! Here are the discounts we offer:

• Senior Discount 10% ON ALL REPAIRS!
• Military Discount 15% We Support Our Military!
• Discounts Do Not Apply to Delivery and Pickup Services!
• Discounts Cannot be Combined with other Sales or Offers!